Get to know us
FAQs
Curious about life at NOVEL River District? Our FAQs cover everything from pet policies to parking—plus the details that make our community unique, like our thoughtful sustainability features and the proximity to The River District.
Where is NOVEL River District located?
NOVEL River District is located at 6006 Intertwine Street in Charlotte, North Carolina, within the River District—one of Charlotte’s newest master‑planned communities along the Catawba River.
What part of Charlotte is the River District in, and what’s nearby?
The River District is located in west Charlotte, near the Dixie–Berryhill area. The community offers convenient access to Charlotte Douglas International Airport, Uptown Charlotte, and nearby neighborhoods like Belmont, while remaining surrounded by preserved green space and riverfront trails.
How close are you to Charlotte Douglas International Airport (CLT)?
NOVEL River District is minutes from Charlotte Douglas International Airport (CLT), making it an ideal location for frequent travelers, airline professionals, and airport‑area employees.
How far is Uptown Charlotte from the community?
Uptown Charlotte is approximately 20–25 minutes from NOVEL River District, depending on traffic and route.
What is “The River District” and what makes it unique as a neighborhood?
The River District is a 1,400‑acre master‑planned community in Charlotte designed around outdoor living, wellness, and connection to nature. It features miles of trails, preserved greenways, future retail and dining, and direct access to the Catawba River.
Are there trails, parks, or river access nearby for walking, biking, or kayaking?
Yes. Residents enjoy direct access to walking and biking trails, nearby green spaces, and proximity to the Catawba River for kayaking and outdoor recreation.
Are there planned retail, dining, or community spaces within the River District?
Yes. The River District includes planned retail, dining, and community destinations designed to support everyday living and foster neighborhood connection as the area continues to grow.
What are the best commute routes from NOVEL River District to major employment hubs?
NOVEL River District offers easy access to I‑85, I‑485, and major surface roads, providing flexible commute routes to Uptown Charlotte, the airport, and surrounding employment centers.
What types of homes do you offer?
NOVEL River District offers studio, one‑bedroom, and two‑bedroom apartments in Charlotte, designed with modern layouts and nature‑inspired details.
Do you offer larger layouts, dens, or unique floor plan variations?
Yes. Select apartment homes feature larger layouts and unique floor plan designs, with options that vary by building and availability.
What in‑home features are standard at NOVEL River District?
Apartments feature quartz countertops, stainless steel appliances, luxury vinyl plank flooring, designer lighting, spacious closets, and modern finishes throughout.
Do apartments include in‑unit washer and dryer?
Yes. Every apartment includes a full‑size, front‑load washer and dryer.
Do homes have balconies or patios?
Many apartment homes offer private balconies or patios, providing outdoor space to enjoy the surrounding natural setting. Availability varies by floor plan.
Do you offer ADA‑accessible homes or accessibility features?
Yes. NOVEL River District offers ADA‑accessible apartment homes and features. Availability varies, and accommodations can be discussed with the leasing team.
What is your pet policy?
NOVEL River District is a pet‑friendly apartment community in Charlotte. We welcome up to two pets per apartment home. Breed restrictions and fees may apply.
Do you have an on‑site dog park?
Yes. NOVEL River District features an on‑site dog park designed for everyday play and socialization.
Do you offer separate areas for large and small dogs?
Tailwaters is our dedicated dog park, offering separate spaces for large and small dogs to ensure comfortable and safe play.
Are there pet‑wash stations on‑site?
Yes. Residents have access to pet‑wash stations at Gear Wash, along with bike and gear cleaning areas.
Are there nearby trails or green spaces ideal for dog walking?
Yes. The River District’s trail system and greenways make NOVEL River District ideal for dog walking and outdoor activity.
Is parking included, and are reserved spaces available?
Standard parking is available for residents. Reserved parking options may be available for an additional fee, based on availability.
Do you offer EV charging, and how is it billed?
Yes. EV charging stations are available on‑site. Charging rates and billing details may vary—please contact the leasing team for current information.
Is NOVEL River District a controlled‑access community?
Yes. NOVEL River District features controlled‑access buildings for added resident comfort and security.
Is the community smoke‑free?
Yes. NOVEL River District is a smoke‑free apartment community.
Which utilities are resident‑paid vs. community‑managed?
Utilities include a mix of resident‑paid and community‑managed services. Specific details are provided by the leasing team prior to move‑in.
Who provides internet service, and what speeds are available?
High‑speed internet service is available throughout the community. Providers and speed options may vary, giving residents flexibility based on their needs.
Is the community work‑from‑home friendly?
Yes. Spaces like Base Camp offer quiet work nooks and flexible areas ideal for remote work or studying.
What are your leasing office hours?
Leasing office hours vary by day. Please visit our Contact page or reach out directly for current hours.
What do I need to bring on move‑in day?
Residents should bring valid government‑issued ID, confirmed payment, and any required documentation outlined prior to move‑in.
Can I hold an apartment, and for how long?
Apartment holds may be available for a limited time, depending on availability and approval. Please contact the leasing team for details.
Do you offer package delivery services?
Yes. NOVEL River District offers Fetch package delivery, allowing residents to schedule secure delivery directly to their apartment.
Do you offer valet trash and recycling?
Yes. Valet trash and recycling service is provided on designated evenings each week.
Do you provide emergency maintenance after hours?
Yes. 24/7 emergency maintenance is available for urgent maintenance needs.
What are the pool hours?
The resort‑style pool is open May-October from 8am-8pm.
Do all homes have balconies?
Yes—each floor plan includes a private balcony or patio.
Can guests use the amenities?
Residents may bring up to two guests per leaseholder, provided the resident is present during the visit.
Is grilling allowed?
Yes—residents can enjoy outdoor grilling stations located near the pool house and fireside lounge.
